@import"https://fonts.googleapis.com/css2?family=Poppins:wght@400;500;600;700;800&display=swap";:root{color-scheme:light;--brand: #d7b621;--brand-dark: #131520;--accent: #0f172a;--accent-alt: #b45309;--success: #166534;--warning: #b45309;--background: #eef2f3;--bg: #f0f1f4;--bg-soft: #FFFCFF;--surface: rgba(255, 255, 255, .88);--surface-strong: #ffffff;--ink: #111827;--muted: #64748b;--text-light: #FFFCFF;--line: rgba(15, 23, 42, .1);--font-family: "Poppins", sans-serif;--radius-lg: 22px;--radius-md: 16px;--radius-sm: 11px;--shadow: 0 18px 48px rgba(15, 23, 42, .12);--shadow-lg: 0 22px 52px rgba(17, 19, 26, .16);--shadow-md: 0 10px 24px rgba(17, 19, 26, .08)}*{box-sizing:border-box}body{margin:0;font-family:Poppins,sans-serif;color:var(--ink);background:radial-gradient(circle at 15% 15%,rgba(180,83,9,.14),transparent 28%),linear-gradient(180deg,#f1f5f9,#e8eeef)}body.admin-theme-dark{--background: #09101f;--bg: #0f1729;--surface: rgba(16, 26, 46, .92);--surface-strong: #10192f;--ink: #f5f8ff;--muted: #99a8c2;--line: rgba(163, 184, 220, .18);--shadow: 0 20px 56px rgba(2, 8, 20, .55);color-scheme:dark}body.admin-theme-dark{background:radial-gradient(circle at 12% 12%,rgba(67,131,255,.2),transparent 30%),radial-gradient(circle at 88% 0%,rgba(126,74,255,.14),transparent 28%),linear-gradient(180deg,#080f1d,#0e1728)}button,input{font:inherit}.admin-shell{min-height:100vh;padding:24px}.admin-workspace{display:grid;grid-template-columns:250px minmax(0,1fr);gap:18px;align-items:start}.admin-sidebar{position:sticky;top:18px;min-height:calc(100vh - 48px);border-radius:24px;border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow);padding:16px;display:grid;grid-template-rows:auto 1fr auto;gap:16px}.admin-workspace-brand{display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:14px;padding:10px 12px;background:#ffffffb8}.brand-dot{width:10px;height:10px;border-radius:50%;background:linear-gradient(135deg,#39c7b4,#3f3aff)}.admin-nav{display:grid;gap:8px;align-content:start}.admin-nav-item{display:flex;align-items:center;border-radius:12px;border:1px solid transparent;padding:10px 12px;font-weight:600;color:var(--muted);transition:background .2s ease,color .2s ease,border-color .2s ease}.admin-nav-item:hover{background:#3f3aff1a;color:var(--ink)}.admin-nav-item.active{background:linear-gradient(135deg,#3f3aff26,#67ddb21f);border-color:#3f3aff52;color:var(--ink)}.admin-workspace-main{display:grid;gap:14px}.admin-logout{width:100%}.centered-shell{display:grid;place-items:center}.admin-header,.login-card,.dashboard-card{width:min(1120px,100%);margin:0 auto;border-radius:28px;border:1px solid var(--line);background:var(--surface);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);box-shadow:var(--shadow)}.admin-header{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:20px 24px;background:linear-gradient(130deg,#4545dc,#465ef1 48%,#5560e7);color:#fff;border-color:transparent}body.admin-theme-dark .admin-header,body.admin-theme-dark .dashboard-card,body.admin-theme-dark .support-card,body.admin-theme-dark .support-ticket-summary,body.admin-theme-dark .admin-thread-msg,body.admin-theme-dark .timeline-item,body.admin-theme-dark .note-item,body.admin-theme-dark .kb-item,body.admin-theme-dark .modal-box,body.admin-theme-dark .admin-workspace-brand,body.admin-theme-dark .count-pill,body.admin-theme-dark .ghost-button,body.admin-theme-dark .status-pill,body.admin-theme-dark .login-card{background:var(--surface-strong);color:var(--ink);border-color:var(--line)}body.admin-theme-dark .admin-header .ghost-button,body.admin-theme-dark .admin-header .count-pill{background:#16213ae6}body.admin-theme-dark .muted-copy,body.admin-theme-dark .section-copy{color:var(--muted)}body.admin-theme-dark .form-grid input,body.admin-theme-dark .support-filter-grid input,body.admin-theme-dark .support-filter-grid select,body.admin-theme-dark .support-form input,body.admin-theme-dark .support-form select,body.admin-theme-dark .support-form textarea,body.admin-theme-dark .modal-label select,body.admin-theme-dark .modal-label input{background:#080e1ecc;color:var(--ink);border-color:var(--line)}body.admin-theme-dark .admin-nav-item:hover{background:#568bff24}body.admin-theme-dark .admin-nav-item.active{background:linear-gradient(135deg,#5584ff40,#4f46e538);border-color:#4f81ff80}.brand-title,.eyebrow{margin:0;text-transform:uppercase;letter-spacing:.15em;font-weight:700;font-size:.78rem}.admin-header .brand-title{color:#67ddb2}.admin-header .muted-copy{color:#ffffffbf}.admin-header .ghost-button{color:#fff;border-color:#ffffff4d;background:#ffffff1f}.admin-header .ghost-button:hover{background:#fff3}.admin-header .count-pill{color:#ffffffd9;border-color:#ffffff40;background:#ffffff1f}.admin-main{padding-top:28px}.header-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.count-pill,.ghost-button,.status-pill{border-radius:999px;border:1px solid var(--line);padding:10px 14px;background:#fff9}.ghost-button{cursor:pointer}.login-card,.dashboard-card{padding:32px}.login-card{max-width:560px}.login-card h1,.dashboard-card h1{font-family:Poppins,sans-serif;margin:14px 0;line-height:1.1;font-size:clamp(2rem,4vw,3rem)}.dashboard-header{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:24px}.summary-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:12px;margin:6px 0 10px}.summary-grid .dashboard-card{width:100%;margin:0;border-radius:18px;padding:16px;gap:8px;box-shadow:var(--shadow-md)}.summary-label{margin:0;text-transform:uppercase;letter-spacing:.1em;font-size:.7rem;font-weight:700;color:var(--muted)}.summary-grid .dashboard-card h2{margin:0;font-size:clamp(1.45rem,2.4vw,1.85rem);line-height:1.1}.muted-copy{color:var(--muted)}.form-grid{display:grid;gap:18px;margin-top:24px}.form-grid label{display:grid;gap:8px}.form-grid input{min-height:52px;padding:0 16px;border-radius:16px;border:1px solid rgba(15,23,42,.12);background:#fff}.primary-button{min-height:54px;border:0;border-radius:18px;background:linear-gradient(135deg,var(--accent) 0%,var(--accent-alt) 100%);color:#fffdf8;font-weight:700;cursor:pointer}.primary-button:disabled{opacity:.72}.status-banner,.form-error{padding:14px 16px;border-radius:16px}.status-banner{background:#0f172a0f}.form-error{background:#ef444414;color:#b91c1c}.table-wrapper{overflow-x:auto}table{width:100%;border-collapse:collapse}th,td{padding:16px 12px;text-align:left;border-bottom:1px solid rgba(15,23,42,.08)}th{font-family:Poppins,sans-serif}.status-pill.paid{color:var(--success)}.status-pill.pending{color:var(--warning)}.update-btn{padding:6px 14px;font-size:.85rem}.status-pill.open{color:#b45309}.status-pill.in_progress{color:#1d4ed8}.status-pill.resolved{color:#166534}.status-pill.closed{color:#475569}.sla-breach{color:#b91c1c;font-weight:700}.support-admin-layout{display:grid;gap:18px}.support-filter-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.support-filter-grid label,.support-form label{display:grid;gap:6px;font-weight:500}.support-filter-grid input,.support-filter-grid select,.support-form input,.support-form select,.support-form textarea{min-height:44px;border-radius:12px;border:1px solid rgba(15,23,42,.12);background:#fff;padding:10px 12px;font:inherit}.support-ticket-summary{border:1px solid var(--line);border-radius:16px;padding:16px;display:flex;justify-content:space-between;gap:14px;flex-wrap:wrap;background:#ffffffbf}.support-ticket-columns{display:grid;grid-template-columns:2fr 1fr;gap:16px}.support-card{border:1px solid var(--line);border-radius:16px;padding:16px;background:#ffffffbf;display:grid;gap:12px}.support-card h2,.kb-item h3{margin:0;font-family:Outfit,sans-serif}.support-form,.admin-thread,.timeline-list,.note-list,.kb-list{display:grid;gap:10px}.admin-thread-msg,.timeline-item,.note-item,.kb-item{border:1px solid var(--line);border-radius:12px;background:#ffffffe0;padding:10px 12px}.admin-thread-msg.user{border-color:#b453094d}.admin-thread-msg.admin{border-color:#1e40af4d}.admin-thread-msg p,.timeline-item p,.note-item p{margin:0 0 4px}.admin-thread-msg span,.timeline-item span,.note-item span{color:var(--muted);font-size:.82rem}.kb-issue{border-top:1px dashed rgba(15,23,42,.15);padding-top:10px;margin-top:10px}.kb-issue p{margin:0 0 4px}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a73;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:grid;place-items:center;z-index:100;padding:24px}.modal-box{background:#fff;border-radius:24px;border:1px solid var(--line);box-shadow:var(--shadow);padding:32px;width:min(480px,100%);display:grid;gap:18px}.modal-box h2{font-family:Outfit,sans-serif;margin:0}.modal-email{margin:0;font-size:.9rem}.modal-label{display:grid;gap:8px;font-weight:500}.modal-label select{min-height:48px;padding:0 14px;border-radius:14px;border:1px solid rgba(15,23,42,.12);background:#f8fafc;font:inherit;cursor:pointer}.modal-actions{display:flex;gap:12px;justify-content:flex-end;margin-top:4px}.section{padding:3.5rem 0}.section h2{margin:1rem 0 0;font-family:Poppins,sans-serif;font-size:clamp(2rem,3.8vw,3.1rem);line-height:1.04;letter-spacing:-.02em}.section-copy{margin:.9rem 0 0;color:#6a7d97;line-height:1.7}.section-heading{margin-bottom:2rem}.section-heading .eyebrow{margin:0;text-transform:uppercase;letter-spacing:.15em;font-size:.72rem;font-weight:800;color:#6f7f97}.eyebrow{margin:0;text-transform:uppercase;letter-spacing:.14em;font-size:.76rem;font-weight:700;color:#6f7f97}.card-grid{display:grid;gap:1.2rem}.card-grid.col-2{grid-template-columns:repeat(2,minmax(0,1fr))}.card-grid.col-3{grid-template-columns:repeat(3,minmax(0,1fr))}.card-grid.col-4{grid-template-columns:repeat(4,minmax(0,1fr))}.ui-card{border:1px solid var(--line);border-radius:var(--radius-md);background:#ffffffb8;padding:1.25rem;transition:transform .24s ease,box-shadow .24s ease}.ui-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.ui-card h3{margin:0;font-family:Poppins,sans-serif;font-size:1.08rem;font-weight:600}.ui-card p{margin:.55rem 0 0;color:#6a7d97;line-height:1.62}.btn-brand{display:inline-flex;align-items:center;justify-content:center;min-height:48px;padding:0 1.2rem;border-radius:8px;border:1px solid var(--brand);background:var(--brand);color:#12141a;font-weight:700;transition:transform .24s ease,box-shadow .24s ease,background .24s ease;cursor:pointer}.btn-brand:hover{transform:translateY(-1px);box-shadow:0 12px 18px #d7b6214d}.btn-brand:focus-visible{outline:3px solid rgba(215,182,33,.45);outline-offset:2px}.badge{border:1px solid var(--line);background:#fff;border-radius:999px;padding:.45rem .85rem;font-size:.8rem;color:#415069;display:inline-block}.badge-grid{display:flex;flex-wrap:wrap;gap:.55rem;margin-top:1.5rem}.metric-card{border:1px solid var(--line);background:#fff;border-radius:var(--radius-sm);padding:.9rem;text-align:center}.metric-card p{margin:0;font-family:Poppins,sans-serif;font-size:1.42rem;line-height:1;font-weight:700}.metric-card 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.eyebrow{display:block;margin-bottom:.5rem}.page-header-actions{display:flex;gap:1rem;flex-wrap:wrap;align-items:center}@media(max-width:900px){.grid-4,.card-grid.col-4{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:800px){.grid-2,.grid-3,.card-grid.col-2,.card-grid.col-3{grid-template-columns:1fr}}@media(max-width:760px){.admin-workspace{grid-template-columns:1fr}.admin-sidebar{position:static;min-height:auto}.admin-header,.dashboard-header{flex-direction:column;align-items:stretch}.support-filter-grid,.support-ticket-columns{grid-template-columns:1fr}}@media(max-width:640px){.admin-shell{padding:16px}.admin-header,.login-card,.dashboard-card{padding:24px;border-radius:22px}}